Privacy Policy

What we collect

When you submit an enquiry we collect the details you provide: your name, work email, phone number, company and product information. When you contact us by phone, WhatsApp or email, we hold the correspondence needed to serve you.

Like most websites, our hosting infrastructure records standard technical logs (IP address, browser type, pages visited) used for security and performance.

How we use it

To respond to your enquiry, prepare scope assessments, and deliver the consulting services you engage us for. If you become a client, your information is used to prepare and manage regulatory applications on your behalf.

We do not sell your information. We do not share it with third parties except as required to deliver services you have requested (for example, accredited testing laboratories and regulators, as part of your application) or as required by law.

Email communication

Submitting the enquiry form triggers a confirmation email to you and a notification to our consultants. We contact you about your enquiry and engagement - not with marketing you didn't ask for.

Data retention & your rights

We retain enquiry and engagement records for as long as needed to serve you and to meet our legal and professional obligations. You may request access to, correction of, or deletion of your personal information at any time by writing to us.

Contact

Shasta Solution LLP, Next CoWorks, #45 Alankar Plaza, J P Nagar 8th Phase, Bangalore 560076, India. Email: info@shastasolution.in. Phone: +91 96323 38888.